FAQ's.

Have a question? Check out the frequently asked questions below! Can't find the answer? Follow RYNO on facebook and ask us a question!

Send us an email support [at] ryno.co

TRUST & Trust Score

When you're buying something from a good friend, you trust that when you hand over payment that they will give you the item for sale. RYNO uses this as way for individuals to mark people they trust as 'trusted'. The more positive interactions you have will likely result in this score going up.

You know Bob, right? You've know him for a long time and if some approached you saying they were going to buy something from Bob, would you say you trust him? Now this doesn't mean the item he's selling is perfect! The trust in this case just means that you personally know Bob and trust he's a good person and not someone trying to pull a fast one on someone

If someone you knew was selling something, would you steer clear? not say anything as you aren't sure or do you know this person well enough to say you trust this person and feel he's just trying to do an honest deal

Trust Score If you see a member with a TRUST 43 - This only means that there are 43 other members of RYNO that know and have marked that they trust this member. Each Trust Score is clickable where you can see each individual that makes up that number. This way, if you see someone you know you'll have a better connection in knowing you're dealing with someone close to your own circle of trust and have the ability to ask questions about the seller

Searched items

RYNO makes it easy to follow any item you are eager to buy, even if it hasn't been posted yet! Type in what you are looking to buy and if it is available for sale it will appear. If no one has posted one for sale yet, don't worry, you'll see it in your feed when someone does add one for sale.

Locations

Follow places where you are interested in seeing what might be posted for sale. Follow places where you know people or where you think your items are more likely to appear. You can see what's for sale near you by clicking the Local Posts icon, but if you are traveling, follow your hometown.

People and Companies

RYNO makes it easy to follow your friends, family, brands you trust, or people with whom you share a hobby or interest. If you want to create a small network of trusted buyers and sellers, this will also work for you.

HOME / SPOTLIGHT

This is the area where you will find all spotlighted posts. Any user can spotlight their item for sale to have it appear in this section by selecting this option during the posting process. You can also go back and select this option at any time by going to your account and editing the post you'd like to spotlight

MY FEED (Account Required)

This section is where you will see items for sale based on the searches, locations, people and companies you follow. The most recent posts will appear at the top of your feed.

SEARCH

Items or people you search for will appear in the search section. You can search by item name, the brand of the item, or the person who posted it.

LOCAL POSTS (Location Required)

This area is where will you find what is for sale in your area. Items at the top will be closer to you than the items below it.

BUSINESS DIRECTORY

All the businesses that currently have items listed on RYNO

NEW POST (Account Required)

Click this icon when you are ready to post an item for sale. You will have the opportunity to add it to the Spotlight section at the end of the posting process.

MY ACCOUNT (Account Required)

This is where you can you update your personal information and edit any current posts you've uploaded.

Location not working?

Chrome Browser (Computer)

  1. At the top right, click More and then Settings.
  2. At the bottom, click Show advanced settings.
  3. In the "Privacy" section, click Content settings.
  4. Find the "Location" section.
  5. Choose the option you want as your default setting.

Click here for more Chrome support - https://support.google.com/chrome/answer/142065?co=GENIE.Platform%3DDesktop&hl=en&oco=0

Safari Browser (Computer)

Enabling Location Services
  1. Follow these steps to enable location services in OS X Mountain Lion or later
  2. Choose System Preferences from the Apple () menu.
  3. Click the Security & Privacy icon in the System Preferences window.
  4. Click the Privacy tab.
  5. If the padlock icon in the lower left is locked (), click it and enter an admin name and password to unlock it ().
  6. Select Location Services.
  7. Check the "Enable Location Services" checkbox.

Click here for more Safari support - https://support.apple.com/en-us/HT204690

Terms

Details on all the advertising options can be found at: http://www.heyryno.com

Information.

Searching and how it works

When searching for an item like a Ford Mustang. RYNO will first try and find items that match both Ford and Mustang. After finding the best matches for both words, it'll start looking for posts that match Ford and posts that match Mustang. The best results will always be on the top of the search, and RYNO will continue to fill in other posts that may be close but not exactly what you are searching. After searching for an item you can follow the search, and it will display all the newest posts right in your feed.

Build Your Feed

SEARCHED ITEMS

RYNO makes it easy to follow any item you're looking for, even if it isn't posted yet! Type in what you are looking for on the SEARCH screen, and if it is available for sale, it will appear.

  • Search for an item
  • Click on the follow button
  • View all followed items on your FEED screen

USERS AND BUSINESSES

RYNO makes it easy to follow your friends, family, brands you trust, or people with whom you share a hobby or interest. If you want to create a small network of trusted buyers and sellers, this will also work for you.

  • View a User or Business profile
  • Click on the follow button
  • View all followed items on your FEED screen

LOCATIONS

Follow places where you are interested in seeing what might be posted for sale. Follow places where you know people or where you think your items are more likely to appear. You can see what's for sale near you by clicking the Local Posts icon, but if you are traveling, follow your hometown.

  • View a Location attached to any post
  • Click on the follow button
  • View all followed items on your FEED screen

Trust & Trust Score

When you're buying something from a good friend, you trust that when you hand overpayment that they will give you the item for sale. RYNO uses this as a way for individuals to mark people they trust as 'trusted.' The more positive interactions you have will likely result in this score going up.

You know Bob, right? You've known him for a long time and if some approached you saying they were going to buy something from Bob, would you say you trust him? Now, this doesn't mean the item he's selling is perfect! The trust, in this case, means that you personally know Bob and trust he's a good person and not someone trying to pull a fast one on someone.

If someone you knew was selling something, would you steer clear? not say anything as you aren't sure or do you know this person well enough to say you trust this person and feel he's just trying to do an honest deal Trust Score. If you see a member with a TRUST 43 - This only means that there are 43 other members of RYNO that know and have marked that they trust this member. Each Trust Score is clickable, where you can see each user that makes up that number. This way, if you see someone you know, you'll have a better connection in knowing you're dealing with someone close to your circle of trust and can ask questions about the seller.

Looking for help on how to use the site? Check out the frequently asked questions!